At Bonum Dry Fruits, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward refund policy:

Eligibility for Refunds:

  • You must initiate the return within 7 days of receiving your order.
  • The product must be unopened, unused, and in its original packaging.
  • You must provide proof of purchase (order confirmation or receipt).

Process for Returns:

  • Contact our customer service team at bonumdryfruits@gmail.com to initiate the return process.
  • Provide your order details and reason for the return.
  • Our customer service team will guide you through the return process and provide you with a return shipping address.

Return Shipping:

  • Return shipping costs are the responsibility of the customer.
  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Inspection and Refund Approval:

  • Once we receive your returned product, we will inspect it to ensure it meets the eligibility criteria.
  • We will notify you of the approval or rejection of your refund within 2-3 business days of receiving the returned product.

Refund Processing:

  • If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment.
  • Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer.
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Cancellation Policy

We understand that sometimes you may need to cancel an order. Please review our cancellation policy below:

  1. Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer service team at bonumdryfruit@gmail.com.
  2. Refund for Canceled Orders: If you cancel your order within the allowed timeframe, we will process a full refund to your original method of payment. The refund will be processed within 4-5 business days of receiving your cancellation request.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: bonumdryfruit@gmail.com
  • Phone: +91 9818 111 770
  • Address: 1076/8, Gandhi gali, Fatehpuri, Delhi-110006

Thank you for choosing Boonum Dry Fruits. We appreciate your trust and are committed to providing a secure and enjoyable shopping experience.  dry fruits shop near me