we always delivered premium quality dry fruits.

At Bonum Dry Fruits, we strive to deliver your order promptly and efficiently. Please review our shipping policy to understand how we handle shipping and delivery:

Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email will include your order details and an estimated delivery date.
  • Processing Time: Orders are typically processed within 2 business days. Processing times may vary during peak seasons or due to unforeseen circumstances.

 Delivery Times

  • Delivery Times: Delivery times vary depending on your location and the shipping method selected at checkout.

Shipping Costs

  • Shipping Rates: Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
  • Free Shipping: We offer free standard shipping on orders over Rs.699/- within Delhi.

Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
  • Order Status: You can also check the status of your order by logging into your account on our website and visiting the “Order History” section.

Delivery Issues

  • Incorrect Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Lost or Stolen Packages: If your package is lost or stolen, please contact our customer service team at bonumdryfruit@gmail.com. We will work with the shipping carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged or wrong products, please contact our customer service team immediately. Provide photos of the damaged package or wrong product  to assist us in resolving the issue.

Cancellation Policy

We understand that sometimes you may need to cancel an order. Please review our cancellation policy below:

  1. Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer service team at bonumdryfruit@gmail.com.
  2. Refund for Canceled Orders: If you cancel your order within the allowed timeframe, we will process a full refund to your original method of payment. The refund will be processed within 4-5 business days of receiving your cancellation request.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: bonumdryfruit@gmail.com
  • Phone: +91 9818 111 770
  • Address: 1076/8, Gandhi gali, Fatehpuri, Delhi-110006

Thank you for choosing Boonum Dry Fruits. We appreciate your trust and are committed to providing a secure and enjoyable shopping experience.